Important Information – Coronavirus Update
We write to you to give an update on how Tour Gold Coast is going to manage challenges relating to the Novel Coronavirus outbreak. It has been very difficult for us in the tourism to see the situation surrounding impacting on our industry.
Due to significant amount of cancellations and shortage of customers, we will arrange some adjustments on our daily operations as per followings:
- From Saturday 28th March, we will close our office on all Saturdays and Sundays until further notice. We will response you back all enquiries and emails received on weekend as soon as possible on following Monday.
- We will not confirm new bookings for Glow Worm Tour in English on Saturdays and Sundays until the end of April. Exception with days with already confirmed bookings and we operate the tour as we honor on confirmed bookings.
We will continually review the situation and make changes where necessary. Any changed will be communicated on our website and Facebook with you.
The news about novel coronavirus continues to develop. It is important to take sensible steps to look after yourself and your family.
Thank you for your support and we will continue to try providing quality services. We appreciate your cooperation and understanding on this matter.